0kok Terms and Conditions
Please read the full terms and conditions carefully before using this platform. By registering on 0kok, you are considered to have accepted these terms.
Table of Contents
- 1. Definitions and Interpretations
- 2. Account Registration and Eligibility
- 3. Account Security
- 4. Deposit and Withdrawal Policy
- 5. Bonuses and Promotional Offers
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Limitation of Liability
- 11. Account Suspension and Closure
- 12. Dispute Resolution
- 13. Changes to Terms
- 14. Contact and Support
1 Definitions and Interpretations
These terms and conditions ("Terms") apply to the use of the 0kok platform and its related services. The words listed below carry specific meanings throughout this document.
What "Platform" means
"Platform" refers to the 0kok website, its mobile version, and all services provided through it, including online casino, sports betting and other gaming services.
Definition of "User" or "Player"
"User" or "Player" refers to any person who has registered on or is using the 0kok platform.
Definition of "Company"
"Company" refers to the entity that owns and operates 0kok and manages this platform.
2 Account Registration and Eligibility
The following eligibility requirements must be met to open an account and enjoy gaming services on the 0kok platform.
Age Requirement
You must be at least 21 years old to register and play on the 0kok platform. Use of this platform by minors is strictly prohibited. The Company may request relevant documents to verify age at any time.
One Person, One Account
Each user may open only one account. If a single person holds multiple accounts, those accounts will be closed and the associated balances may be forfeited.
Obligation to Provide Accurate Information
At the time of registration you must provide accurate, complete and up-to-date information, which includes:
- Full name (as shown on your national ID card or passport)
- Correct date of birth
- A valid email address
- A valid mobile number
- Details of an active payment method (bKash, Nagad or Rocket)
The Company reserves the right to immediately close the account and forfeit deposited funds if false information is provided.
3 Account Security
The responsibility for keeping your account secure rests primarily with you. The 0kok team advises you to follow the guidelines below to protect your account.
Password Confidentiality
Keep your login details (username and password) completely private. Never share this information with anyone else. If you suspect that your account is being used without authorisation, contact our support team immediately.
Account Transfer Prohibited
Transferring, selling or allowing a third party to use your 0kok account is strictly prohibited. The account is entirely personal and non-transferable.
Limit of Company Liability
The Company will not be responsible for any financial loss arising from the disclosure of account information due to your own negligence or carelessness.
4 Deposit and Withdrawal Policy
The following policies are followed to manage financial transactions smoothly on the 0kok platform.
Minimum Deposit Amount
The minimum deposit amount for each payment method (bKash, Nagad, Rocket and bank transfer) is ৳300. Deposits below this amount are not possible.
Minimum Withdrawal Amount
The minimum withdrawal amount is ৳1,000. Withdrawal requests below this amount will not be accepted.
Withdrawal Processing Time
Approved withdrawal requests are generally processed within 10 to 45 minutes. However, the verification process may require additional time in some cases.
Accepted Payment Methods
- bKash — Bangladesh's most widely used mobile banking service
- Nagad — the digital financial service of the postal department
- Rocket — Dutch-Bangla Bank's mobile banking service
- Bank Transfer — directly to a bank account
Withdrawal via the Same Method
For security purposes, withdrawals are generally processed through the same method used for the deposit. Additional verification may be required for withdrawals via a different method.
5 Bonuses and Promotional Offers
All bonuses and promotional offers from 0kok are provided subject to specific conditions. By accepting a bonus you are agreeing to the associated terms.
Welcome Bonus
New players receive a 200% bonus on the first deposit up to ৳8,000. For example, depositing ৳1,000 will give a total balance of ৳3,000.
Wagering Requirement
The wagering requirement for the welcome bonus is 20 times (20x). This means withdrawal is possible only after placing bets totalling 20 times the bonus amount.
General Conditions for Using Bonuses
- Bonuses may only be used to play games on the 0kok platform
- Multiple bonus offers cannot be used at the same time
- Bonuses are valid for a set period — the expiry will be clearly communicated when the offer is received
- Bonuses cannot be withdrawn without meeting the wagering requirement
- If misuse of a promotion is established, the bonus will be cancelled and the account will be suspended
Other Promotions
Weekly cashback, reload bonuses and special tournament bonuses are each subject to their own specific terms, which will be communicated in detail when the offer is received.
6 Gaming Rules
All games on the 0kok platform are conducted fairly and transparently. All players must follow the gaming rules below.
Fair Play Policy
Every game on 0kok is operated through a neutral Random Number Generator (RNG) technology, which keeps game outcomes completely neutral and unpredictable. Neither any player nor the Company can influence the result of a game.
Technical Issues
If a game is interrupted mid-way due to a technical fault or disconnection, the Company will make every reasonable effort to resolve the issue. However, the Company's liability for losses caused by such technical problems is limited.
Betting Limits
A minimum and maximum bet limit is set for each game and betting market. The Company reserves the right to change these limits without prior notice.
Verification of Winnings
For large wins, the Company may approve withdrawal only after completing an identity verification process. This is necessary to prevent fraud and maintain platform security.
7 Prohibited Activities
Any of the activities listed below are strictly prohibited on the 0kok platform. Violation of these prohibitions will result in immediate account closure and possible legal action.
Fraud and Deception
- Opening an account under a false identity or using another person's identity
- Exploiting the bonus system to gain dishonest profit (bonus abuse)
- Using multiple accounts to gain additional advantages
- Attempting to influence game outcomes by colluding with other players
Technical Manipulation
- Playing games using automated bots or software
- Attempting to breach the platform's security systems
- Exploiting game errors (glitches) or bugs to gain an unfair advantage
- Using a VPN or proxy to conceal identity for the purpose of fraud
Money Laundering
Using the 0kok platform for money laundering is strictly prohibited and is a serious offence under the laws of Bangladesh. Any such suspicious activity will be reported to the relevant authorities.
8 Responsible Gaming
0kok believes that gaming is a form of entertainment, not an addiction. We place the highest importance on the wellbeing and mental health of our players.
Self-Control Tools
The 0kok platform offers several self-control features that users can activate at their own discretion:
- Setting daily, weekly and monthly deposit limits
- Temporary account break (cooling-off period)
- Permanent self-exclusion
- Setting session time limits
Professional Support
If you feel that your gaming habits are getting out of control, take a break immediately and seek professional advice if needed. Visit our Responsible Gaming page to learn more.
9 Privacy and Data Protection
0kok is committed to protecting the privacy of your personal information. We use SSL encryption technology to keep your information secure.
Data Collection
We only collect information that is necessary for operating the platform, verifying accounts, and processing financial transactions.
Use of Information
Collected information is used solely for providing services, verifying security, and fulfilling legal obligations. Your personal information is not sold to third parties.
For more details, read our Privacy Policy.
10 Limitation of Liability
0kok's liability is limited or does not apply in the circumstances described below.
Gaming Losses
The company is not responsible for any financial loss resulting from gaming activities. Gaming is a risky activity and the possibility of losing money always exists.
Technical Disruptions
If the service becomes temporarily unavailable due to internet outages, server issues, or any other technical reason, the company will make every effort to restore it as quickly as possible, however liability for losses caused by such disruptions is limited.
Third-Party Services
Payment processing services (bKash, Nagad, Rocket, etc.) are operated through third parties. 0kok is not directly responsible for issues with these services.
11 Account Suspension and Closure
The company reserves the right to temporarily suspend or permanently close accounts under certain circumstances.
Closure by the Company
The company may close an account for any of the following reasons:
- Violation of terms and conditions
- Providing false information
- Fraudulent or deceptive activity
- Bonus abuse
- Suspicion of money laundering
- Proven to be a minor
Closure by the User
You may contact our support team at any time to close your account. An opportunity to withdraw the verified balance will be provided before the account is closed, provided no violation of the terms and conditions has occurred.
12 Dispute Resolution
If you have any complaint or dispute, we are committed to a fair and prompt resolution.
First Step
For any dispute or complaint, first contact us via our 24/7 live chat or email. Our support team provides assistance in Bengali and strives to resolve issues as quickly as possible.
Formal Complaint
If the matter is not resolved through live chat, send a detailed written complaint to [email protected]. We will respond within seven business days.
Final Decision
The company's decision on game outcomes or technical matters will be considered final, unless a clear technical error is proven.
13 Changes to Terms and Conditions
0kok reserves the right to change, amend, or update these terms and conditions at any time.
Notice of Changes
For significant changes, users will be notified by email or on the platform as far in advance as possible. However, minor changes may take effect without prior notice.
Continued Use After Changes
Continued use of the platform after changes to the terms and conditions will be understood as your acceptance of the new terms. It is recommended that you review the terms and conditions regularly.
These terms and conditions were last updated in January 2026.
14 Contact and Support
Contact us for any questions or comments regarding these rules and terms and conditions.
Support Channels
- Live Chat: 24 hours a day, 7 days a week, direct support in Bengali
- Email: [email protected]
Helpful Pages
You can visit the following pages for more information:
- About Us — Learn more about 0kok
- Privacy Policy — How your information is kept secure
- Responsible Gaming — Build healthy gaming habits
- FAQ — Answers to common questions